Shipping Policy / Time Table / Charges

Auslab Research Australia employs either the Australian Post Registered Parcel System or a private courier service to ship out all orders. All Parcels will be delivered to the provided postal address and will require a signature on each receipt, It is recommended that an alternative address (such as office or workplace) is necessary to expedite delivery.

Packages and parcels will be unmarked for privacy and security. They will be dispatched within 24 hours after receipt of customer's confirmation details and clearance of payment (order and payment) before 11:00 am (Australian time). If the items ordered are not in stock, please allow an extra 2-3 working days for shipment.

Time Table
Within Australia
The Time Frames for Delivery are under the "Delivery Time Table" as supplied by Australia Post.

Outside Australia
Air Mail take up to 28 days for Delivery, Economy Air take up to 8 weeks for Delivery. All international orders are despatched by Australian Parcel Post. Auslab Research Australia and its subsidiary companies are not responsible if parcels are withheld at the custom department or lost during transit. If so requested, Shipment can be served by Fedex Express at extra cost as all parcels are track-able at every point.

Delivery Charges
Within Australia
0 - 2 kg -- add 12% to price of item(s)
Over 2kg and above AUD100 -- add 10% to price of items(s)

Click here for an estimation

Outside Australia
(Please specify if Fedex Express is required under "Comments / Special instructions" in payment options, Normal Air Mail Parcel takes up to 28 days for Delivery, Fedex express takes up to 4 working days for Delivery. A separate quotation will be provided for Fedex Express prior to dispatch)
0 - 2 kg -- add 20% to price of item(s)
Over 2kg and above AUD100 -- add 15% to price of item(s)

Other zones:
auslabresearch.info may not have shipping facilities in some countries yet. In such cases, no shipping of goods and payment will not be effective.

Auslab Research Australia